Bury College

Customer Service Apprentice

The Lodge Practice Ltd

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We are looking for a receptionist apprentice for an exciting role working within a small team. The apprentice would need to be hard working, have a friendly nature about them, be confident, and be able to learn how to deal with patients in person and over the phone in a professional manner.

Duties to include:

  • General everyday admin tasks
  • Answering the phone internal and external
  • Taking bookings and checking in and out for appointments
  • Sending and receiving of emails
  • Liaising with other parties

You will receive the following training:

  • Customer Service Practitioner Level 2 Standard
  • Functional Skills if required 

This is a work-based qualification.

The starting salary is £167.70 weekly for 39 hours Monday to Friday, 9:00am-5.00pm. Details to be confirmed..

The apprenticeship will run for 16 months, starting on Monday, 07 June 2021. Applications close on Friday, 28 May 2021.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week), For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Who We Are Looking For

Personal Qualities

  • Outgoing
  • Confident
  • Customer friendly candidate

Desired Skills

  • Customer focussed, able to engage with people and thrive in busy environment


GCSE or equivalents at grade at 7-4 (A-C's) in maths and English.

Administrator, Reception Manager.

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