The role aims to enable the apprentice to develop the skills necessary to undertake the role of a support worker. The apprentice will be supported by the staff within the service to achieve this.

Responsibilities will include:

  • To assist in providing continuity of care and promote independent living skills to individuals with learning disabilities and/or long-term mental health problems, enabling them to live in a residential setting or in their own home
  • To assist and understand the key worker system and individual plans to identify the changing needs of service users and to assist the support workers in planning, implementing, and evaluating plans
  • To be aware of and assist service users in meeting their physical, social, emotional, and cultural needs (e.g. attending appropriate places of worship such as church, synagogue etc.), supporting them cooking, going on activities, brushing teeth, showering, and paying bills
  • To assist in promoting the dignity and self-awareness of service users
  • To build relationships and assist in communicating effectively with and between service users, their family/carers, other staff, and external agencies
  • To assist service users to develop their independent living skills with food preparation, budgeting, and socialising
  • To undertake appropriate training and actively participate in staff and service user meetings, case reviews and supervisions as and when required
  • To assist in maintaining accurate, up to date records and reports in respect of service users and other matters as appropriate
  • To assist and participate in day trips and holidays with service users as appropriate
  • To work within the organisation’s structured rotas, which may include evening and week- end shifts
  • To maintain confidentiality
  • To work within Outreach’s procedures
  • To undertake other appropriate tasks/duties as directed

You will receive the following training:

Adult Care Worker Level 2 apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

This is a work-based qualification although you may be required to attend College for functional skills.

The starting salary is £195.00 weekly for 30 hours Monday - Friday, flexible working hours between 09:00 - 17:00..

The apprenticeship will run for 18 months, starting on Monday, 29 November 2021. Applications close on Friday, 19 November 2021.

At the end of the apprenticeship the apprentice should be able to undertake the role of a support worker and to understand the needs and requirements of individuals with learning disabilities and/or long-term mental health problems.

Who We Are Looking For

Personal Qualities

  • Friendly and approachable
  • Punctual and reliable
  • Have a good level of personal confidence
  • Have the ability to act on own initiative
  • Have a belief in fair and equal opportunities and the rights of ALL people
  • Have a “can do attitude”
  • Display a willingness to develop self and others
  • Able to work as part of a team
  • Should be able to communicate well both verbally, and in writing
  • Respect all aspects of confidentiality
  • Willing to undertake training, to enhance their own personal and professional development

Desired Skills

  • Have good listening and communication skills.
  • Organised and have excellent time management skills


GCSEs at grades C/4 or above (or equivalent) in maths and English or willing to work towards.

We are ideally looking for someone who would like to stay on and progress with us after successful completion of the initial apprenticeship.

About The Employer

Outreach have been successfully providing a range of services supporting adults with a learning disability and/or long-term mental health needs, to live an independent life. Our aim is to provide person centred support to people living either in their own homes or within our residential services.

We are based at 35-37, Blackburn Street, M26 1NR

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